Troubleshooting the Symbotic Autonomous Mobile Robots (AMRs)

Overview:
The Autonomous Mobile Robots (AMRs) are integral to the Symbotic warehouse automation system, responsible for transporting goods efficiently throughout the facility. Issues with the AMRs can lead to delays and operational bottlenecks. This article outlines common problems and their solutions.

Common Issues and Solutions

1. Robot Fails to Start or Power On

• Symptoms:The robot does not respond when the start button is pressed.
• Troubleshooting Steps:
  • Check Battery Status: Ensure the battery is charged. Inspect the battery connections for any signs of corrosion or damage.
  • Inspect Power Supply: Verify that the power supply is functioning correctly. If using a charging station, check for any faults in the station.
  • Reset the Robot: Perform a hard reset by turning off the robot, waiting for 30 seconds, and then turning it back on.
     

2. Navigation Issues or Frequent Collisions

• Symptoms: The robot fails to navigate correctly, resulting in frequent stops or collisions.
• Troubleshooting Steps:
  • Inspect Sensors: Check the robot’s sensors (LIDAR, cameras) for dirt, debris, or damage. Clean the sensors as needed.
  • Review Navigation Maps: Ensure that the navigation maps are up to date. If any changes have been made to the warehouse layout, update the maps accordingly.
  • Run Diagnostic Tests: Use the built-in diagnostic tools to check for sensor malfunctions or software issues affecting navigation.

3. Slow Performance or Delayed Response

• Symptoms: The robot takes longer than usual to complete tasks or respond to commands.
• Troubleshooting Steps:
  • Check Load Weight: Ensure that the robot is not overloaded beyond its specified capacity, which can affect performance.
  • Inspect for Mechanical Issues: Look for any mechanical obstructions or wear in the robot’s wheels or drive system that could hinder movement.
  • Software Update: Ensure that the robot’s software is up to date, as performance optimizations are often included in updates.

Best Practices

• Schedule regular maintenance checks to ensure all components are functioning properly.
• Train operators on basic troubleshooting techniques for quick resolution of common issues.
• Maintain a clean environment around the robots to prevent sensor obstructions and mechanical failures.